Cognex Technical Support Sweepstakes

GENERAL SWEEPSTAKES RULES – NORTH AMERICA (United States of America and Canada)



The Cognex Technical Support Sweepstakes (hereinafter the “Sweepstakes”) is organized by Cognex Corporation (hereinafter “Cognex”), a Massachusetts corporation with a principal place of business at One Vision Drive, Natick, Massachusetts, U.S.A. 01760.

The Sweepstakes is designed to help Cognex promote its industrial machine vision capabilities.



This Sweepstakes is free of charge and no purchase is necessary to participate or win.  Purchase does not increase your chance of winning. Void where prohibited.  This Sweepstakes is open and offered only to legal residents of the U.S.A. and Canada, who have reached the age of majority in their state/province of residence as of the first day of the Drawing Period (as defined below), living in the 50 United States, the District of Columbia and Canada (void in Quebec, U.S. overseas territories and where prohibited and/or restricted by law). Employees of Cognex or any of its affiliates (and their immediate family members) are not eligible to participate. This Sweepstakes is subject to all applicable federal, state and local U.S. laws.

The number of entries is limited to one entry per technical support case closed. Entry information will not be acknowledged or returned.  To enter click on the Web link within the e-mail notification you received upon completion of your technical support case.  Follow the online instructions on the Web site to complete an online survey. The answers to the survey will have no effect on an entrant’s ability to participate or win. Upon completion of the survey, entrant will be required to enter his/her name, complete address, city, state, zip code, daytime phone number, birth date, and e-mail address to receive one (1) Sweepstakes entry.  Once the survey is completed and your registration information is completed and submitted as directed by the online instructions, you will receive one (1) entry into the Sweepstakes for the Drawing Period during which the entry is received.  Internet entries must be received and recorded by the Sponsor’s computer between the Entry Start Time/Date and Entry End Time/Date set forth in Section 3 below for each respective Drawing Period to be eligible for that Drawing. Sponsor’s computer is the official time clock for this Sweepstakes. Proof of submission is not proof of receipt.

By entering the Sweepstakes, you hereby warrant that all information submitted by you is true, complete and current.  Entries that do not comply with the requirements stated in these General Sweepstakes Rules will be disqualified. In addition, entries will disqualified where no email address is provided, an incorrect email address is provided or a support case was a pre-sales issue.  Cognex, in its sole discretion, reserves the right to disqualify any person tampering with the entry process or otherwise in violation of these General Sweepstakes Rules.



The Sweepstakes shall run from 12:00 am, April 1, 2018 - 11:59 pm, December 31, 2018 (United States – Eastern Standard Time (the “Promotional Period”).  There shall be nine (9) drawing periods (“Drawing Periods”) during the Promotional Period, as defined below.  Entries must be received during the applicable Drawing Period to be eligible to win.

Drawing Period

Entry Start Time/Date

Entry End Time/Date


12:00:01 a.m. EST on April 1, 2018

11:59:59 p.m. EST on April 30, 2018


12:00:01 a.m. EST on May 1, 2018

11:59:59 p.m. EST on May 31, 2018


12:00:01 a.m. EST on June 1, 2018

11:59:59 p.m. EST on June 30, 2018


12:00:01 a.m. EST on July 1, 2018

11:59:59 p.m. EST on July 31, 2018


12:00:01 a.m. EST on August 1, 2018

11:59:59 p.m. EST on August 31, 2018


12:00:01 a.m. EST on September 1, 2018

11:59:59 p.m. EST on September 30, 2018


12:00:01 a.m. EST on October 1, 2018

11:59:59 p.m. EST on October 31, 2018


12:00:01 a.m. EST on November 1, 2018

11:59:59 p.m. EST on November 30, 2018


12:00:01 a.m. EST on December 1, 2018

11:59:59 p.m. EST on December 31, 2018



Information on entering the Sweepstakes will be sent to individuals who have closed technical support cases via an email.  Participants will then need to register and complete an online survey in order to participate.

To enter the Sweepstakes, participants must follow entry instructions set forth in Section 2 above Promotion Period.  Participants having completed the survey and accepted the General Sweepstakes Rules during the Drawing Period are eligible to participate in the drawing.

Cognex is not responsible for entries not received due to difficulty in accessing the internet, service outages or delays, computer difficulties or other technical issues, or any entries not received within the Drawing Period.  Cognex is not responsible for incorrect or inaccurate entry information, whether caused by participant or any other persons or by any of the equipment or programming associated with or utilized in the Sweepstakes.



Potential winners will be selected each Drawing Period in a separate random drawing from all eligible entries received for the respective Drawing Period.  Each Drawing Period’s drawing will award one (1) prize.  The drawing for each Drawing Period will be held within fifteen (15) business days following the end of the Drawing Period.  Non-winning entries for a Drawing Period’s drawing will not be carried over to the subsequent Drawing Period’s drawing.  Only participants who complete the survey are eligible to become a prize winner. The distribution and number of prizes awarded per Drawing Period is illustrated in the Table below. Odds of winning depend on the total number of eligible entries received. 

The winner will be contacted by email within 1 week after the drawing and must respond with 2 business days to maintain eligibility. In order to be declared a winner, a potential winner must be in compliance with these General Sweepstakes Rules and must correctly answer (without assistance of any kind) a time-limited skill-testing question. In the event that a potential winner does not comply with these General Sweepstakes Rules and/or does not correctly answer the skill testing question or is not reachable within the notification period above, Cognex reserves the right to disqualify such participant from the Sweepstakes and select further participants from the remaining eligible entries until a winner is finally declared. The prize will be sent to the winner within 60 days of the drawing.


Number of Prizes

North America (US & Canada)

1 per month




One In-Sight® 2000-130C color vision sensor (approx. value $2,295 USD) will be awarded to each winner. Prize must be redeemed within one (1) year from date of award.  Cognex reserves the right to substitute a prize (of equal or greater value) at any time for any reason. By participating in the Sweepstakes, the prize winner agrees to be bound by these General Sweepstakes Rules and the Cognex Corporation Standard Terms and Conditions of Sale for Standard Products and Services (“Terms and Conditions”), available at, which govern the operation, use and transfer of the product and/or services, and the winner is solely responsible for adherence thereto. In the event of any conflict between these General Sweepstakes Rules and the Terms and Conditions, these General Sweepstakes Rules take precedence.  The prizes cannot be exchanged for the cash or cash equivalent or be returned to Cognex for a refund of the cash value of the prize.



Arrangements for the fulfillment of the prize will be made by Cognex. Receipt of the prize is conditioned upon compliance with any and all applicable laws, rules and regulations. The winner of the prize accepts responsibility for payment of all applicable taxes and any other liabilities associated with such prize award.  Taxes and duty, if any, are the sole responsibility of the winning participant, and participants may be issued an IRS Form 1099 for the ARV of any awarded prize.

The prize is not transferable, assignable or redeemable for cash. The prize awarded and described in Section 6 of these General Sweepstakes Rules shall not give rise to any claim whatsoever on the part of the prize winner against Cognex and cannot be exchanged or replaced for any reason.

The prize will be released to the winner only, in accordance with Section 5. In the event of non-compliance by the winner with these General Sweepstakes Rules, an alternative winner may be awarded the respective prize. Return of any prize or prize notification as undeliverable will result in a disqualification and an alternate winner may be selected. 



Cognex reserves the right to suspend, shorten, modify or cancel this Sweepstakes or modify these General Sweepstakes Rules at any time and for any reason, without liability for compensation to any participant. Notwithstanding the foregoing, Cognex shall notify participants via email of any suspension, modification or cancellation of the Sweepstakes or modification to these General Sweepstakes Rules. In the event of a Sweepstakes cancellation, Cognex reserves the right to select a winner from among all eligible and correct entries received prior to the cancellation date.



By entering this Sweepstakes, participant gives Cognex all necessary consents in relation to his/her personal data (i.e., participant’s name, email address, photograph, statements and the like) in order for Cognex to administer the Sweepstakes. Participation in the Sweepstakes also constitutes a winner’s consent to Cognex’s use and distribution of such winner’s name, statements and likeness, including photographs, for promotional and advertising purposes via any and all media (including, without limitation, the Internet) without further payment, compensation or other consideration to any such winner. Any participant personal data will otherwise only be used in accordance with current applicable data protection legislation and will not be disclosed to a third party without such participant’s consent.

With respect to any of participants’ personal data collected by Cognex in administering this Sweepstakes, each participant has the right to have Cognex disclose what information it holds about him/her. In addition, each participant has the right to correct or delete any such information. If a participant wishes to know what information Cognex holds about him/her or if a participant wishes to correct or delete his/her information, please contact Cognex at:

Cognex Corporation

Cognex Technical Support Sweepstakes

One Vision Drive

Natick, Massachusetts, U.S.A. 01760-2059



Cognex will not be responsible for reimbursement of Internet costs incurred in connection with the Sweepstakes.



Cognex warrants the prize for a period of six (6) months from the shipment date.  Warranty coverage, procedures and limitation are as set forth in the Terms and Conditions (excluding warranty duration, which is as stated in the preceding sentence).  To the fullest extent allowable by law, Cognex specifically disclaims any representations or warranties, express or implied, regarding the prizes, including any implied warranty of merchantability or fitness for a particular purpose and implied warranties arising from course of dealing or course of performance.



If Cognex improperly denies participant any prizes, Cognex's entire liability and participant’s sole and exclusive remedy will be limited to a distribution of the equivalent amount of prizes as set forth above. By participating in the Sweepstakes, participant waives any and all rights to bring any claim or action related to such matters in any forum beyond one (1) year after the first occurrence of the kind of act, event, condition or omission upon which the claim or action is based.

By entering the Sweepstakes, participants agree to release, discharge, indemnify and hold harmless Cognex, including its officers, directors, and employees, from any and all claims, liability, loss, damage or injury, including any third party claims, resulting from participation in the Sweepstakes or acceptance, possession, use or misuse of the prize.  In no event shall Cognex be liable for any incidental, indirect, special or consequential damages whatsoever arising out of or related to participation in this Sweepstakes, including without limitation, the use of a computer, internet access, any electronic failures, postal delays or postal and email losses.

Any person attempting to defraud or in any way tamper with this Sweepstakes may be prosecuted to the full extent of the law.



In accordance with all applicable laws on intellectual property rights, the reproduction or communication of any part or all of the elements comprising this Sweepstakes is strictly prohibited. Trademarks, service marks, graphics and/or logos used in connection with this Sweepstakes or with any Cognex products are the trademarks of Cognex Corporation. Participants, including the winner, are granted no right or license with respect to any of the aforesaid trademarks or any use of such trademarks. 



By registering for the Sweepstakes and/or accepting any Sweepstakes prizes, you accept these rules. By participating in this Sweepstakes, participant unconditionally agrees to be bound by the terms of these General Sweepstakes Rules, and any amendments thereto, and by the decisions of Cognex, which are final and binding in all matters relating to this Sweepstakes. Any claims related to the Sweepstakes must be sent in writing to Cognex at the address listed in Section 9 above, along with a stamped self-addressed envelope. Any claims must be received before the end of the Drawing Period.  Any claims related to the interpretation and application of these General Sweepstakes Rules will be decided solely by Cognex. No participant shall have any right to further recourse or to appeal.



These General Sweepstakes Rules are governed by the laws of the Commonwealth of Massachusetts, U.S.A. excluding of its choice of law rules and the United Nations Convention on Contracts for the International Sale of Goods. Any disputes arising from or related to these General Sweepstakes Rules shall be exclusively filed in and heard by any court with jurisdiction to hear such disputes in Boston, Massachusetts, U.S.A.


Rejoignez MyCognex


Les représentants de chez Cognex sont disponibles dans le monde entier pour soutenir votre vision et vos besoins de lecture de codes-barres industriels.

Contact commercial