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Support Registration

Register to gain access to downloads for your Cognex products, or to submit a support case.  Anyone can register but you must have a valid contract in order to access some of the downloads or to submit a case for technical support.

*please enter your information in English only.

First Name

Last Name

Company Name

Job Title


Registration Number **
Work Phone

Mobile Phone


Confirm Password





** Where can I find my Registration Number?

If you recently purchased a FUP/SUP program, the 14 digit Registration Number is available as follows:

  • a. In the FUP/SUP purchase acknowledgement e-mail sent to you or
  • b. It is printed on the key tag that was shipped to you.